Operator Support Services
Independent Quality Management System Audits
Whether there is a need to have an independent operator licence compliance audit to fulfil an undertaking entered into with the traffic commissioner, or simply to satisfy the best practice recommendation that such a check is completed at least every two-years Truck UK can help..
We provide a service that will fulfil either of the above requirements, carried out by a qualified and competent road transport specialist auditor, at a realistic price and providing a wide range of information within the resulting audit report.
We are proud of our auditing service and the pre-audit guidelines and post-audit information provided as part of our audit package.
We provide independent compliance audits to satisfy the requirements of the traffic commissioners' and our audit reports always contain a wealth of information to assist the operator in their need to comply with the obligations and declarations entered into when the licence was initially granted and to be met throughout the life of the licence.
If you require such a service please contact us via e-mail to:
compliance@truckuk.net
Driver & Management In-house Training Courses
Truck UK provide top quality in-house training for the employees of goods vehicle operators that have entered into a retained client contract with us.
Truck UK training services include company specific Toolbox Talks and DVSA/JAUPT Approved Driver CPC Periodic Training, for professional vocational drivers.
We provide one-day Operator Licence Awareness Courses (OLAC) and two-day Transport Manager Refresher training courses, to the level of knowledge as expected by the Traffic Commissioner's and as is expected to be undertaken at least every five years by those named on operator licences.
As all our training courses are presented in-house we can tailor the content of each individual course exactly to the clients needs and use company specific documentation within each course.
The training we provide is produced and presented by professional qualified trainers with a road transport background.
For information, contact us via e-mail, to:
training@truckuk.net
Tachograph Analysis and Drivers' Hours Management
It is essential that every goods vehicle operator is regularly checking and actively managing drivers' hours and working time records.
At Truck UK we provide clients with our own web-based tachograph system at www.truckuk-tachomaster.co.uk
and various types of of drivers' hours and record keeping management packages.
As well as digital tachograph services Truck UK are one of the few analysis bureaus that continue to provide expert analogue tachograph records analysis.
Operators have the option of either investing in tachomaster software and database for £1.00 per week per driver and 50 pence per week per vehicle, or signing up to a complete drivers' hours record keeping management package working alongside the transport manager or responsible person.
Our service is second to none and the tachomaster software utilised by Truck UK is recognised right across our industry and around the world as simply the best available.
To find out more contact us by e-mail at: tachographs@truckuk.net
Truck UK provide tachograph analysis using truckuk-tachomaster software, recognised worldwide as simply the best and the easiest to use tachograph analysis software available. truckuk-tachomaster
provides drivers' hours and working time analysis and a huge choice of reports, as well as a comprehensive database where all retained EU drivers' hours and the Road Transport (Working Time) Regulations 2005 records are stored, both in their raw data form, as well as in an easy to understand format.
There are three levels of service available through Truck UK, beginning with simply using the truckuk-tachomaster
analysis software yourself at a set cost of £1.00 per week per driver and 50 pence per week per digital tachograph vehicle unit, payable per use and not with any commitment for a long term contract to be entered into. Or, you can use Truck UK tachograph specialists to regularly check your records and provide you with electronically generated reports and infringement letters, as required. The third option is to enter into a retained client contract with Truck UK and enjoy the ongoing advice, information and services that we provide through a total compliance management package, which includes a complete tachograph service that is second to none. This is a tailored package that is put together by the transport specialist that will work with you throughout your time with us.
Our guarantee to you - We do not employ any sales people or third-party sales companies, nor do we employ any tele-sales companies to contact operators, alleging that they represent us. We do not cold call and we do not harass operators' by 'phone and/or post if they have been named in the weekly publication - Office of the Traffic Commissioner Applications and Decisions (A's & D's).
Whenever any contact is made with Truck UK, by 'phone or e-mail, you will always be dealt with by a qualified transport manager who knows the road transport sector and is up to date and aware of the compliance requirements goods vehicle operators face every day.
Truck UK is a small independent family company, based on the borders of East Anglia and the East Midlands and we have been involved in road haulage within the United Kingdom since 1974 and specialist operator support services from 2007 onwards.
Since 2022 Truck UK has been managed by the second generation of the Williams family and we continue to be committed to providing best practice services to the UK based goods vehicle operator's that we work with.
Professional driver and management training
As a DVSA/JAUPT approved training centre (AC00184) and a provider of transport manager refresher and operator licence awareness training to the level of knowledge as expected by the Senior Traffic Commissioner, Truck UK have been providing specialist training to goods vehicle operators and their drivers since 2007. This includes Driver CPC approved periodic training, toolbox talks and all types of induction and refresher training.
Driver CPC approved periodic training courses are available in-house for goods vehicle operators that want to provide their professional vocational drivers' with top quality and well presented training sessions. Subjects covered include drivers' hours, vehicle maintenance; safe and secure loading; health & safety, manual handling, working at height, emergency first aid at work (max 12 on EFAW course) and road risk. We do not provide remote online driver training.
When considering management training and the need for operators' and transport managers (standard operators) / responsible persons (restricted operators) to meet continuous professional development (CPD) requirements, as expected by the traffic commissioner, our one-day Operator Licence Awareness Course (OLAC) ensures that operators' are up to date when it comes to licence compliance and that the requirement for a minimum of such training having been undertaken within every five years by all those named on operators' licences is fulfilled.
For transport managers and responsible persons, we have both one-day and two-day transport manager refresher courses, as every nominated transport manager / responsible person is now expected to attend such a course at least once in every five year period.
Should you believe that we could work with you to provide in-house tailored training for your staff, contact us by e-mail to: training@truckuk.net for no obligation detailed information to be sent out to you electronically, which will include a breakdown of the course content, timings for the course completion and a priced quote. If you would rather discuss your requirements over the phone or in person, telephone 01832 274762 between 09.00 and 16.00 Monday to Friday and we will do whatever we can to meet your needs.
PLEASE NOTE: All our weekend dates for Driver CPC approved periodic training modules between now and September 2024 are fully booked and allocated to existing retained clients.
The future of Driver CPC
- Throughout the time since the Driver CPC was first introduced we have lobbied the regulators for a more realistic training day for professional vocational drivers to undertake to gain their driver qualification card (DQC). It has always been our position that a minimum session of seven-hours of training is totally unrealistic when it comes to expectations regarding concentration and interaction, as proven in many other sectors. With this in mind and now that the United Kingdom is no longer a member of the European Union, we are hoping that from mid-2025 the current minimum 7 hour approved periodic training days will have been replaced by 3.5 hour periodic training days for professional vocational drivers that work within the United Kingdom, or other shorter periods of training to replace the full-day training required at the moment, which it is expected should only be required if the driver intends to drive internationally . Should the Department for Transport through DVSA introduce such changes, we will immediately adopt the new option across all our professional driver training by way of regular Saturday morning courses for small group classes of UK based and working drivers, with a recommendation that professional vocational drivers undertake two half-day approved courses within every twelve months from 2025 onwards. Watch this space for further details, once the government announces anything of interest.
The number of delegates that can be accommodated within any training course depends on the size of room available and the facilities available on the day of the course, with 15 normally being the maximum. *The only exception to the 15 maximum is currently the Emergency First Aid at Work Course, which has a maximum set at 12. To ensure that the facilities available are satisfactory a first-time visit would be required to be completed by Truck UK before a booking was confirmed.
KW - April 2024